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Shipping and Delivery Policy
We are committed to delivering your order quickly, safely, and efficiently.
Delivery Areas
We currently deliver in Araria, Jokihat, and selected nearby regions. We are expanding and will update new serviceable locations on our website.
Delivery Timelines
Standard Delivery: 1–3 business days
Clothing & Bulk Orders: May take up to 5 business days
Medicines: Usually delivered within 24–48 hours
Note: Delivery times may vary during holidays, lockdowns, or natural disruptions.
Delivery Charges
Free delivery on orders above ₹499
Orders below ₹499 may attract a nominal delivery fee based on location
Charges (if any) will be displayed at checkout
Order Tracking
Once dispatched, you’ll receive a tracking ID via SMS/email. You can check the status of your order in your ‘My Orders’ section.
Delayed or Failed Deliveries
If we are unable to deliver your order due to circumstances beyond our control (natural disasters, strikes, etc.), we will inform you and issue a full refund if applicable.
Contact Us
For any issues or queries regarding delivery, contact us at: salik.inara@gmail.com
jokihat
At Jokihat, we bring your daily essentials—groceries, medicines, and clothing—right to your doorstep.
