• 9122949820 / 8595305316
  • salik.inara@gmail.com
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    jokihat

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        SUMMER SALE FOR ALL SWIM SUITS AND FREE EXPRESS DELIVERY FREE EXPRESS INTERNATIONAL DELIVERY - OFF 50%! SHOP NOW

        Cancellation and Refund Policy

        At Jokihat, we aim to provide you with a worry-free shopping experience. If you’re not satisfied with your order, we’re here to help.

        Order Cancellation

        • You can cancel your order within 1 hour of placing it, provided it has not been packed or dispatched.
        • To cancel, contact our support team via phone or email with your order ID.
        • Once the cancellation is approved, the full amount will be refunded within 7 working days.

        Refund Eligibility

        • Refunds will be issued under the following conditions:
        • Out-of-Stock Items: Full refund will be processed if the item is unavailable.
        • Wrong Product Received: Return the unused product in its original packaging.
        • Damaged or Expired Products: Share a photo/video within 24 hours of delivery.
        • Clothing Items: Must be returned unworn, with tags intact, within 3 days of delivery.

        Refund Method

        • Refunds are processed to the original payment method or issued as store credit, depending on the customer’s choice.

        Non-Refundable Items

        • Products damaged due to customer mishandling
        • Used or opened food/grocery items
        • Sale items marked as non-returnable

        How to Initiate a Return or Refund

        • Email us at salik.inara@gmail.com with your order number and reason for return. Attach a photo or video (if applicable).

        jokihat

        At Jokihat, we bring your daily essentials—groceries, medicines, and clothing—right to your doorstep.

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        Contact Info

        • Al-Jalil Complex, Jokihat, Araria, Bihar, Pin-854329
        • salik.inara@gmail.com
        • 9122949820 / 8595305316

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